Privacy policy

Rescue Pets uses personal information to operate our store, fulfill orders, and provide customer support.

Information We Collect

We collect information you provide, such as your name, email address, delivery and billing addresses, order details, and customer service messages. Our store and its service providers may also collect device, IP address, cookie, and browsing information.

How We Use Information

We use this information to process purchases, arrange delivery, handle returns, respond to inquiries, prevent fraud, and meet legal obligations. Promotional messages are sent only where permitted by law, and you can unsubscribe at any time.

Service Providers

Our store is hosted by Shopify. Information is shared with Shopify, payment providers, shipping providers, and other service providers as needed to operate the store. Shopify may also process information under its own privacy policies.

Cookies and Advertising

Cookies support essential store functions. Where analytics or advertising tools are enabled, they may also collect browsing information. Where consent is legally required, non-essential tracking must remain inactive until consent is given. You may manage available preferences through the store’s privacy controls.

Your Rights

Depending on your location, you may request access, correction, deletion, or a copy of your information, withdraw consent, or object to certain uses, including applicable advertising-related sharing. Send requests to support@rescuepetsshop.com. You may also complain to your local data protection authority.

We retain information only as needed for the purposes described above and applicable legal requirements. Where information is transferred internationally, legally required safeguards apply.